Support Center

To offer qualified solutions to our customers and secure continuous development of the product portfolio, technical support is provided by our development department. This will secure, that your support request will always be processed by an employee involved in the development of your product. Thus, we secure a technically experienced solution to your problems (without annoying onward connections and holding patterns).

In addition to the support for our components we offer the following services.

 

CAN System Troubleshooting

More than once we have been called to solve problems with unstable CAN systems, which failed due to physical layer problems or communication protocol misconcepts. In some of these cases the users had been searching for weeks – with wasted money and broken deadlines as result. With experience from the support offered to those users we can most likely solve your problem within one day. If you need a working and reliable CAN system – please e-mail us

 

CAN Component Design and Production

The experience gained in the design of CAN components for our own product lines as well as for customer specific applications puts us into the position to implement application specific CAN devices within short time and with forseeable results at reasonable cost. Due to our inhouse production capability we can also provide complete solutions. If you need custom CAN components please e-mail us and provide a rough description of the task.